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Hello Robots and Pencils!  

As a diligent robot and clever pencil wanna be, I want to present you guys how I resolve your exercise:   

 

Task 1:  Download the "Air Canada" application from your app store of choice, then perform a heuristic evaluation of the app and submit a report of your findings, including:

  • Your thought process
  • Your evaluation package, organized how you see fit
  • Your final report on the application, again delivered in whatever format makes sense to you
  • Your recommendations for solving any key issues you find within the app
  • Any references you used in completing your evaluation

 

My Thought Process

Evaluation package

final report on the application & RECOMMENDATIONS

REferences

 

Task 2:  Complete a user journey analysis for the user goal of booking a flight within the Air Canada app.  Please include:

  • Step-by-step breakdown of the goal
  • Identification of pain points
  • Recommendations for strengthening the user experience of the journey

 

step-by-step breakdown of the goal

identification of pain points

recommendations for strengthening the Ux of the journey

 

 

Task 3:  Based on your heuristic evaluation and user journey, create a low fidelity visual representation of your recommendations by sketching your ideas using the tool of your choice. 

 

Low fidelity design

Sketches

book flight sketch

use cases mockups

 

INVISION PROTOTYPE

http://bit.ly/20t3A2Z

 

DETAILED Analysis of the current apps in ios and android

Flights

Book Flight

Check-in

Find Flight

More > Manage My Bookings

More > Delayed / Cancelled Flights

More > Hotels

More > Cars

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More > Checked Baggage

More > Information & Services

More > Air Canada Cargo

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More > Feedback

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More > About Mobile Booking

More > About Passbook

More > About Passbook

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More > About App